GDPR

Our website keeps the minimum personal data required for smooth navigation and communication with the user. And we are fully compliant with the legislation and GDPR. Personal Data - Privacy Policy The Company is responsible for processing and must manage and protect the personal data of visitors and users of the website in accordance with the General Data Protection Regulation (679/2016), as well as the provisions of national, Community and international law on the protection of the rights and freedoms of individuals with regard to the processing of personal data, as in force from time to time. The Company uses the visitor's data (Name, Surname, e-mail address, contact phone number, etc. ), if they have been entered through the website's contact form to communicate with you.

The Company uses the visitors' data (e-mail address) if the entry of the e-mail address has been made in predefined fields of the website, in order to remind incomplete purchases for products that have been added and remain in the shopping cart. The Company uses the visitors' data (IP address), if allowed by them, in order to find the nearest store. The Company uses visitors' data through the use of cookies to improve the website and to customize the way visitors browse it and provide them with a better experience. Cookies: the Company's website uses cookies to collect information. Cookies are small data files that are placed on your computer or other devices (smartphones, tablets) when you browse the website.

They are used to "remember" when your computer or device accesses our websites. Cookies are necessary for the efficient operation of our websites and to help you shop online. They are also used to customize the products and services offered and advertised to you, both on our websites and on other websites or social media. Some cookies collect information about your browsing and purchasing behaviour when you access a website from the same computer or device. This includes information about the pages viewed, the products you have purchased and your browsing of the website. We do not use cookies to collect or record information about your name, address or other contact details. Our Company may use cookies to track your browsing and purchasing behavior.

User and transaction details are considered confidential, as in normal transactions in a commercial shop. Users when providing their data in the context of their transactions as well as herein, will be informed by the COMPANY will consent and accept the imminent processing of these personal data, for the needs of smooth and easy transaction between the parties. We do not transfer your personal data to third parties, except to those with whom we cooperate and who are necessary or facilitate the provision of our services to you, but always under conditions that fully ensure that your personal information is not subject to any unlawful processing, i. e. other than the purpose of the transfer as described above. As part of our activities, we use third party providers, such as transport companies, who provide services on our behalf.

We inform you that the above categories of recipients of your personal data are processors on our behalf and therefore as such they do not process your data beyond the purposes of the transfer mentioned above. In any case, our Company will not make available for sale or otherwise transmit or disclose personal data of visitors/users of its website to third parties, except those mentioned above, without the express consent of the visitor/user, with the exception of the application of relevant legal dictates, if this is imposed by a court decision or decision of another public authority and only to the competent authorities. In any case, unauthorized access to your personal data by persons, including our employees, is prohibited. Also, the existence of the right to information, access, erasure, opposition, purpose limitation and portability in accordance with Articles 12-22 of the General Data Protection Regulation and applicable national legislation is hereby disclosed. ) This Privacy Policy is intended to help you understand why we collect your personal data and how we use it. We hope you will all take the time to read it carefully.

This policy applies to all of you who purchase and use our products or services through our points of sale (stores), by phone, apps or through our website. Our Company's Privacy Policy on Personal Data Protection provides detailed information on when and why we collect your personal data, how we use and process it, and finally for how long we keep it. Data collection When you visit one of our points of sale (e. g. stores, website, social media), we ask you to provide us with some information about you. We request and collect only the absolutely necessary data to achieve the purpose of selling and distributing products: a) Mandatory: name, surname, postal address, telephone number, e-mail address b) Optional: password (in case you wish to create an account), your notes/ comments/ reviews in the relevant comments field in the order and contact form and/or relevant review forms. c) Transaction data via the e-shop (e. g. payment information). d) Possibly notes from our telephone conversations with you for clarifications about your order or any comments and complaints, as well as for products you may have chosen to purchase in the future (e. g. favorites, my favorites, wish list). e) Purchases that you have made in the past that show your interests to allow us to make you a personalised purchase proposal. f) Finally, it is your choice whether or not to share with us information such as history - traffic data on our website or other websites and general information given to us by the use of cookies in your browser. How we process your personal data. We process your personal data when we are to enter into a contract with you or for specific purposes, including but not limited to:

Product orders: in order to fulfill the main purpose of the company which is to sell products. Your details will be kept for a reasonable period of time in order to fulfil the delivery of the products and any possible contractual obligations arising from the sale (e. g. return, guarantees) as required by law.

Create an account: in case you wish to easily monitor your purchase history or inform you about company news etc.

Contact: use of your personal data in order to manage your request (e. g. change of shipping address) or any other difficulty, question or query that may arise for the correct execution of your order or request.

Forwarding your personal data to third parties for the completion of your order (e. g. courier company that will undertake the delivery of your order).

Sending an informative promotional message (newsletter offers, or personalized offers). Of course, you can opt out of the newsletter mailing list at any time by clicking on the relevant link at the end of each newsletter or, if you have chosen to create a personal account, by changing the relevant settings.

Send satisfaction survey requests in order to improve our product offerings, services and website navigation experience.

Guarantees we receive for the protection of your data

When you provide us with your personal data, we take steps to ensure that it is kept and managed securely. In order to protect your personal data, we take adequate physical, technical and organisational measures to protect it. We update and test the security technology we use on an ongoing basis. We restrict access to your personal data to only those employees and Company stores that need to know your personal data in order to provide you with the services you require. In addition, we train all employees on the importance of confidentiality and maintaining the privacy and security of your personal data.

Among other things, we have implemented the following technical and organizational measures and procedures to protect your personal data from any loss, alteration, unlawful processing or modification: * access to your personal data is limited only to the number of authorized persons for the specific purposes * access to the IT systems used for data processing is ensured only by authorized persons * access to such data is limited to the number of persons authorized for this purpose * access to the data is limited to the number of persons authorized for the specific purposes IT systems are monitored in order to detect and immediately prevent unauthorised access * use of computer systems and computer programs installed in a way that minimises the use of personal and/or user authentication data * adoption of individual procedures for the retention of personal data and their secure deletion/destruction * periodic audit (every 5 years) and deactivation of inactive accounts.

Μετάφραση Your Rights

Under the law on the protection of natural persons with regard to the processing of personal data (Regulation 2016/679) and on the free movement of data, you can exercise the following rights:

a) Access and Information. You have the right to obtain information about what data we have collected, for what purpose we have collected it and for how long we will keep it.

b) Correction. You have the right to ask us to correct any inaccurate information about you or even to provide additional information about you.

c) Restriction and objection of processing. You have the right to ask us to restrict or block the processing of your personal data if you question the accuracy of the information we hold about you, if you become aware that we are processing your data unlawfully or if you no longer wish to receive promotional messages about our products and services.

d) Portability. You have the right to ask us to transfer your personal data to another organisation on your behalf.

e) Deletion. You have the right to ask us in writing to delete your personal data when they are no longer necessary in relation to the purpose for which they were collected, if you wish to withdraw your consent to their processing and if your data are processed unlawfully in breach of the Personal Data Protection Regulation.

f) Submitting a complaint to the competent authority. Finally, you have the right to lodge a complaint to the competent Greek independent authority, which is the Hellenic Data Protection Authority, in case of unlawful processing of your data (http://www. dpa. gr/) Partner companies - Social media The company does not transfer your personal data to anyone except in cases where it is necessary to fulfill its main purpose, which is the sale of products (for example, your data must be transfer them to the respective transport company in order to deliver your order). We may also, where permitted by law, transfer them to third parties to fulfil transactions, research and promotional activities always with your consent. Such recipients may be service companies that provide promotional & research programs through e-mail distribution, questionnaires. The cooperation is done in compliance with the rules of confidentiality and security of your personal data, which are used only for the fulfillment of specific services and for a specific period of time, after which these data are deleted or converted into anonymous and only in the form of statistical data.